Virgin Money Contact Number: 08706451612

Contact Virgin Money on their own British isles phone number 0345 600 6103 to use for the credit score card, to secure a estimate for the auto insurance plan coverage and for technical support with an on line equilibrium transfer.

General enquiries & current accounts – 08706451612

Phone Virgin Money on their basic enquiries contact number 0345 600 6103 to find out more about their financial products including credit score cards, insurance policies policies and pension funds.

This is also the main telephone number for current account customer services therefore you should dial this helpline if you would like to make a balance transfer, add a new person to form a join bank account and to open a new account. You should also phone this helpline for technical support with their on the internet banking platform, for example if you have forgotten your login details you can reset your username and password by calling this customer care help-desk.

Calls to the Virgin Money telephone number 0345 600 6103 are charged at the same rate as calls to local 01 and 02 United kingdom numbers, thus you can call them for free if you have a free inclusive minutes package from your landline or mobile provider. Otherwise you will have to pay a per-minute fee plus a nominal access charge which will be shown on your following telephone bill. Lines are open 8am-8pm on weekdays, 8am-4pm Saturday and 10am-3pm Sunday plus opening hours may be reduced on bank holidays.

Contact Virgin Money from abroad: 08706451612

Contact Virgin Money on their international contact number +44 191 279 4604 to contact the bank from outside the Uk. Here you can manage your account and report missing cards from abroad, their helpful team of advisors will then guide you on how you can withdraw emergency funds so that you can return to Britain safely. Please be aware that calls will normally cost more than making an equivalent call to Virgin Money from within the country and that the precise rate will depend on which country you are visiting.

Virgin Money credit cards – 08706451612

Contact Virgin Money credit card services for free by dialling their freephone contact number 0800 011 3210 to apply for a new card, to check the APR interest rates which affect your stability and to close an account once you have paid off the remaining debt. If you have previously applied you can dial this number to track your application to check if you have been accepted, this is dependent on your current credit history score thus you should check in advance whether you are eligible for just a particular Virgin Money financial product. Once your new card has arrived you should call this helpline to activate it so that you can use it to purchase items in store, on-line and to withdraw cash. Alternatively if you have a Virgin Atlantic credit history card or you wish to call Virgin Money from outside the United Kingdom you should consult the appropriate table at the bottom of this section.

Lost & stolen Virgin Money cards – 08706451612

Contact Virgin Money for free on their freephone number 0800 011 3210 to report your credit history card as being lost or stolen. If you are unable to find your card after a short period of searching for it you should call Virgin Money immediately to cancel it as it may have been taken by criminals who wish to access your funds. Once it has been cancelled you can use this service for information on how to withdraw money from your finances without the use of your credit score or debit card. Similarly if you have upcoming bill payments which were made with your card you can call this helpline to have these redirected to your main account.

Virgin Money credit card phone numbers – at a glance

Credit card department Virgin Money contact number
Customer services 0800 011 3210
Apply for a Virgin Money credit card 0800 389 2875
Activate your credit card 0800 633 5045
Virgin Atlantic credit card services 0800 056 7686
International credit card helpline +44 191 284 9005
Make credit card enquiries via Text Relay 18001 0800 011 3210
Automated SMS credit card messaging 88300

Head office & complaints – 08706451612

Phone Virgin Money head office directly by calling their Newcastle contact number 0191 285 7191 to make a complaint about their customer service staff or a decision by the bank which has affected your finances. For example if you believe that you have been unfairly rejected for any loan or mortgage you can call this helpline to dispute their original decision. Similarly if you suspect that you have been underpaid on an insurance claim or pension return you can call this number to request compensation to the amount that you should be owed. If you would prefer to make your formal complaints in writing you should send your letters to their United kingdom head office postal address:

Virgin Money,Jubilee House,Gosforth,Newcastle upon Tyne,
NE3 4PL,United Kingdom.

Virgin Money savings – 08706451612

Phone Virgin Money on their dedicated Uk contact number 0345 600 7301 for enquiries about their savings accounts, cash ISA funds and fixed rate bonds. You can call this helpline to check the interest rates which help your money to accumulate and to check how often you can withdraw money as some funds have strict limits on when you can take out your cash. They also offer a range of specialised help-to-buy ISAs for new homeowners thus you can call this helpline to check if you are eligible for these products. Please note that this phone number only applies to customers who opened a savings account by post, over the telephone or in a Virgin Money branch thus if you have a web based fund you should call the telephone number from the table below.

Full compilation of Virgin Money savings phone numbers

Department Contact numbers
Customer services – postal, telephone and branch accounts 0345 600 7301
Customer services – online accounts 0345 608 1604
Apply for a savings account over the telephone 0345 606 7685
Technical support with an online savings application 0345 607 6991
International savings enquiries +44 191 279 3012

Mortgage enquiries – 08706451612

Get in touch with Virgin Money over the telephone by calling their United kingdom contact number 0345 605 0500 to apply for your mortgage, to manage the repayments towards you current property and to notify them that you are moving home. They also offer a few dedicated products for first-time house buyers as well as existing homeowners looking to remortgage their properties so please call their UK-based customer care team for full details. Please be aware that if you are unable to keep up with the repayments your property may be seized, thus if you are experiencing financial difficulties you should dial this number to inform Virgin Money as they may be able to provide support by delaying a payment date or by restructuring your debt.

Virgin Money mortgage contact numbers guide

Mortgage department Phone number
General enquiries 0345 605 0500
Manage your existing Virgin Money mortgage from abroad +44 191 279 3279
Apply for a mortgage 0345 605 0500
International mortgage applications +44 191 279 3280

Investments & pensions – 08706451612

Call the Virgin Money investments contact centre by dialling their British isles phone number 03456 10 20 30 to manage your existing portfolio, for normal enquiries about their pension accounts and to open a new fund. They offer a range of financial products including unit trusts as well as stocks and shares ISAs, each of these products carries a different level of risk thus you should seek financial advice prior to opening a new portfolio. You should also phone this helpline to enquire when you can withdraw money from your pension fund and to change to a different product, thus potentially securing a greater return on your periodical investments.

Virgin Money investment & pension contact numbers

Department Phone number
Manage your investment portfolio or pension 03456 10 20 30
Open a new investment fund 03456 10 20 20
Apply for a new pension 03456 10 20 40
Check the balance of your investment funds 0800 917 97 91
Manage your investment portfolio from outside the UK +44 1268 443 956

Virgin Money loans – 08706451612

Phone Virgin Money on their loans contact number 0345 600 6622 to set up a borrowing agreement with the bank, to pay back outstanding debts and to confirm the annual interest rates which affect how much you will eventually pay. You can also call this helpline if you are struggling to make your monthly repayments to acquire confidential financial advice. Please note that loans are often secured against your property and valuable possessions such as your car so you should call this helpline to arrange an appointment in your local Virgin Money branch to check if you can afford to borrow from them.

Prepaid Virgin Money cards – 08706451612

Contact Virgin Money regarding their range of prepaid cards by calling their national phone number 0333 900 5005, here you can get support on adding funds to your card stability, applying for your new card on behalf of a teenager and on getting a travel money card for when you are travelling abroad. If you have lost your card you should report it to them so that they can refund the outstanding balance into the current account which you used to add money to the card. You can phone Virgin Money to enquire about a prepaid card between 8am-7pm Monday-Friday and 9am-5pm Saturday so please do not attempt to contact them on Sundays.

Contact numbers for prepaid Virgin Money cards

Department Telephone number
Prepaid Mastercard enquiries 0333 900 5005
Prepaid travel money card 0207 118 2211
International enquiries for prepaid Virgin Money Mastercards +44 333 900 5005
Phone Virgin about your prepaid travel money card from abroad +44 207 118 2211

Home coverage – 08706451612

You can get customer service support with your Virgin Money home insurance policies coverage by dialling their telephone contact number 0330 303 1123 where you can renew your property cover and for cancellations if you are moving home. You should also call this helpline to add valuable possessions to your contents coverage which is useful to protect family heirlooms, paintings, jewellery and motor vehicles stored in your garage against theft. If you need to make a claim on your home insurance policies plan or if you would like to acquire a estimate you may examine the following table to find the appropriate phone number to call.

Virgin Money home insurance plan phone numbers

Home insurance department Contact number
General enquiries 0330 303 1123
Get a home insurance quote from Virgin Money 0330 303 1122
Make a claim on your home insurance policy 0330 303 1122

Virgin Money car or truck insurance coverage – 08706451612

Phone Virgin Money on their own dedicated motor vehicle insurance policies contact number 0330 303 1125 to acquire a estimate for your motor vehicle, to acquire a chipped windscreen repair and for roadside recovery following a breakdown. You should also call this helpline to renew your cover, add another named driver and to add another vehicle to a multi-car policy.

Alternatively if you need to make a claim on your Virgin Money car or truck insurance coverage plan you should dial their British isles phone number 0330 303 1126 to receive compensation following an accident which was not your fault. Please be aware that if you currently receive a no claims discount due to your previous safe driving record this may be affected if you seek damages against the other party involved.

Virgin Money car coverage contact numbers

Car insurance department UK phone number
Customer services & quotes 0330 303 1125
Car insurance policy claims 0330 303 1126

Virgin Money travel insurance plan – 08706451612

Phone Virgin Money by calling their travel insurance plan contact number 0330 400 1249 to secure a quote for your international trip, to amend your policy if you are changing the dates you fly out on and for travel advice. For instance you should call this helpline to check which vaccinations are recommended before your stay in a foreign country and to add extra activities to your coverage such as ski cover. In the unfortunate event that you or a member of your party has suffered a medical emergency whilst on holiday you should phone the appropriate emergency contact number from the table below.

Important Virgin Money travel insurance plan phone numbers

Travel insurance department Virgin Money contact number
General enquiries and renewals
Non-emergency travel insurance claims 0330 400 1265
Make an emergency claim on your travel insurance policy +44 207 748 8908
Get a quote for Virgin Money travel insurance 0330 400 1250

Pet insurance policy – 08706451612

Insure your beloved pet with Virgin Money by calling their Uk telephone number 0345 603 3585 where you can also contact an advisor to obtain a estimate, to renew an existing policy and to update your personal details. They also offer a range of bespoke insurance policies services to help you care for your pet including finding an affiliate veterinary surgeon and legal services for pet owners. Losing a pet can be devastating so if you have suffered a bereavement you can call the phone numbers from the table below for sensitive counselling and to make a claim on veterinary bill payments.

Key contact details for Virgin Money pet insurance coverage

Pet insurance department UK contact number
General enquiries and policy updates 0345 603 3585
Make a claim on veterinary bills 0345 603 3588
Vet finder, pet minder, legal advice and bereavement counselling 03700 240 663
Get a quote for vet insurance 0800 051 0477

Virgin Money life insurance plan – 08706451612

Contact Virgin Money life insurance policy by calling their standard enquiries contact number 0345 604 3370 to renew your coverage, to amend your personal details and to notify them that a loved one has passed away. Unfortunately Virgin Money are no longer offering new policies so you will be unable to secure a estimate for life insurance policy however you will still be able to have customer service support on your existing cover. Please be aware that this phone number only applies to Virgin Money life coverage policies which were taken out after 23rd February 2015 so if your plan is dated before then you should select the correct phone number from the following table.

Virgin Money life insurance policy phone numbers

Policy start date Virgin Money contact number
Policy dated from 23rd February 2015 to 1st December 2016 0345 604 3370
Policy dated from September 2009 to 22nd February 2015 0345 602 9199
Policy dated from December 2005 to August 2009 0345 601 9645
Policy started before December 2005 0800 073 1777

Travel money – 08706451612

Phone Virgin Money to purchase foreign currency by calling their travel services contact number 0345 366 7705 where you can get live updates on the current exchange rate, to order travel money over the phone and to track your existing orders. Lines are open 24 hours a day, seven days a week thus you can request a home delivery of euros, dollars or any other currency year round.

International money transfers – 08706451612

Contact Virgin Money to transfer funds abroad by calling their United kingdom phone number 0330 159 3896, here you can check out the cost of sending money overseas as well as get updates on the charges applied by the bank. If you regularly transfer fiances abroad you can call this number to set up a new account with Virgin Money which is particularly helpful if you operate a small business which has an international supplier.

International money transfers – Virgin Money contact numbers

Money transfer department Phone number
General enquiries about money transfers 0330 159 3896
Book a money transfer 0330 159 3897
Open a new money transfer account 0330 159 3895

Notable Virgin Money contact numbers

Virgin Money department Customer service phone number
General enquiries and current accounts 0345 600 6103
Phone Virgin Money from abroad +44 191 279 4604
Virgin Money credit card customer services 0800 011 3210
Apply for a Virgin Money credit card 0800 389 2875
Activate your credit card 0800 633 5045
Virgin Atlantic credit card services 0800 056 7686
International credit card helpline +44 191 284 9005
Make credit card enquiries via Text Relay 18001 0800 011 3210
Automated SMS credit card messaging 88300
Virgin Money head office & complaints 0191 285 7191
Customer service for postal, telephone and branch savings accounts 0345 600 7301
Saving accounts customer services – online accounts 0345 608 1604
Apply for a savings account over the telephone 0345 606 7685
Technical support with an online savings application 0345 607 6991
International savings enquiries +44 191 279 3012
General enquiries with your Virgin Money mortgage 0345 605 0500
Manage your existing Virgin Money mortgage from abroad +44 191 279 3279
Apply for a mortgage 0345 605 0500
International mortgage applications +44 191 279 3280
Manage your investment portfolio 03456 10 20 30
Open a new Virgin Money investment fund 03456 10 20 20
Check the balance of your investment funds 0800 917 97 91
Manage your investment portfolio from outside the UK +44 1268 443 956
Prepaid Mastercard enquiries 0333 900 5005
Prepaid travel money card 0207 118 2211
International enquiries for prepaid Virgin Money Mastercards +44 333 900 5005
Phone Virgin about your prepaid travel money card from abroad +44 207 118 2211
Home insurance enquiries 0330 303 1123
Get a home insurance quote from Virgin Money 0330 303 1122
Make a claim on your home insurance policy 0330 303 1122
Car insurance customer services & quotes 0330 303 1125
Car insurance policy claims 0330 303 1126
Travel insurance enquiries and renewals
Non-emergency travel insurance claims 0330 400 1265
Make an emergency claim on your travel insurance policy +44 207 748 8908
Get a quote for Virgin Money travel insurance 0330 400 1250
Pet insurance enquiries and policy updates 0345 603 3585
Make a claim on veterinary bills 0345 603 3588
Vet finder, pet minder, legal advice and bereavement counselling 03700 240 663
Get a quote for vet insurance 0800 051 0477
Life insurance policy dated from 23rd February 2015 to 1st December 2016 0345 604 3370
Life insurance policy dated from September 2009 to 22nd February 2015 0345 602 9199
Life insurance policy dated from December 2005 to August 2009 0345 601 9645
Life insurance policy started before December 2005 0800 073 1777
Travel money orders 0345 366 7705
General enquiries about money transfers 0330 159 3896
Book a money transfer 0330 159 3897
Open a new money transfer account 0330 159 3895

Alternative ways to contact Virgin Money

Customers who prefer to contact Virgin Money in writing can get in touch with their customer service department through their postal address, via email forms and even through their various social media accounts.

Write to Virgin Money

Postal enquiries to Virgin Money can be directed to their British isles head office address which is provided below for your convenience, however please do not include any sensitive information about your bank account when you write to them as this is not a secure method of communication and as such your letters may be intercepted by fraudsters.

Customer Relations,Virgin Money,Jubilee House,Gosforth,Newcastle upon Tyne,
NE3 4PL,United Kingdom.

Virgin Money email address

If you would like to email Virgin Money you should use their web address customerrelations@virginmoney.com where you can submit complaints, get technical support having an online banking issue and ask general enquiries about their financial services.

Connect with Virgin Money via social media

Perhaps unsurprisingly for such a technology-related brand Virgin Money allows accountholders to contact them through their social media channels. This is a useful marketing tool for the bank as it also provides a way for them to advertise their promotional interest rates and new financial products.