Npower Contact Number: 0800 073 3000
Contact Npower totally free on their own freephone customer service number 0800 073 3000 to report a fuel or electrical power unexpected emergency, where you may complain about your power bills.
Customer services – 0800 073 3000
Phone Npower customer services by calling their freephone contact number 0800 073 3000 to produce a query regarding your gas or electrical energy invoice. Thus when you believe you might have been overcharged on your strength usage you could simply call this staff as a way to receive a refund and an amended bill. In the same way if you would like to deliver an up-to-date meter studying you are able to do so by contacting this helpline, this lets you stay clear of estimated electrical power costs that happen to be ordinarily larger that your actual utilization.
One more reason why it is best to contact this helpline is to update the data on your own account, such as for those who have improved your identify or you would like to pay your strength charges from the distinct bank fund. Correspondingly for anyone who is moving house then you really should phone Npower before your shift day in an effort to possibly transfer your supply towards your new tackle or to close your account. However be sure to be aware if you are over a fixed-rate tariff there might be a charge for closing your account early. If you’re on the prepayment meter you are able to phone their welcoming customer treatment team when you have lost your gasoline card or electricity key, where you may ask for an engineer appointment if your meter is not really accepting your token soon after you’ve topped up.
You’ll be able to get in touch with Npower customer services on their freephone contact number 0800 073 3000 between 8am-8pm Monday-Friday and 8am-4pm Saturday so you should observe that you will be unable to phone them on Sundays. Additionally reduced opening times and closures could be in position over some United kingdom lender vacations, most notably Xmas Working day.
Renew your Npower energy tariff – 0800 316 9044
Phone Npower to renew your strength tariff by contacting their freephone number 0800 316 9044, alternatively if lines are fast paced you are able to test their local-rate helpline 0330 100 8634. These helplines will hook up you to definitely a practical advisor you can give you with any updates to the charges you are going to pay in your gas and electrical power wants. In case you are uncertain of which tariff will function out to be the most cost effective for you then you certainly may perhaps phone them for advice catered for your certain assets and house.
Phone calls into the Npower tariff renewals helplines are billed at distinctive rates, their freephone number 0800 316 9044 is free to phone from all British isles landline and cellphones. However their local-rate number 0330 100 8634 is charged at the similar amount as phone calls to geographic 01 and 02 numbers, therefore unless you’ve got totally free inclusive minutes it is going to set you back a variable per-minute price as well as a pre-determined link price.
Energy & gas complaints – 0800 316 9328
Contact Npower by calling their freephone number 0800 316 9328 to make a complaint regarding your gasoline and electrical power supply. For example if you’re repeatedly cut off from the network for no apparent explanation it is possible to connect with this helpline to voice your dissatisfaction and to get compensation. In the same way in case you are overcharged on the strength costs on more than one occasion you need to connect with this workforce to inform them there is a problem with their system. Moreover in case you are receiving final warning notices despite paying your expenditures previously you need to phone this helpline immediately as your credit rating might be affected by non-payment. Alternatively for those who would prefer to send out a letter of complaint to Npower you might use their United kingdom postal handle below, which is used only for this purpose for quicker response occasions.
PO Box 177,
Complain regarding your Npower boiler – 0800 197 5442
Phone Npower to create a complaint about your boiler and heating system by contacting their freephone contact number 0800 197 5442. You ought to phone this helpline in the event your boiler repeatedly breaks down or your radiators fail as a way for an engineer to come out and replace your system. Additionally if the hot water system was installed by their dwelling treatment crew you should phone this number when your plumbing is leaking as you might be able to get replacement parts or compensation when your pipes are still under warranty.
Smart Meter queries – 0800 980 9907
Phone Npower without cost on their own freephone contact number 0800 980 9907 to register your interest in converting to a Smart Meter, which allows you to definitely top up your gas and electrical power from the comfort of your own property. In case you already have one of these devices in your house you could phone their valuable customer treatment personnel for technical support with checking your utilization, adjusting the temperature in your property and when adding paying your expenses through the meter. In the same way if you’d like details on how you can check your strength utilization via the Smart Meter or online it is possible to dial this helpline.
Switch to Npower – 0808 156 0056
Get in touch with Npower without spending a dime on their own freephone contact number 0808 156 0056 to switch from your existing vitality supplier to be able to acquire your gasoline and electrical energy via their supply. When you are doubtful about whether you would get a better value deal to your normal use you may simply call this crew to get a quote on how their rates would affect your regular electricity costs. Additionally in case you have already applied to join Npower you can phone this number to get an update on when they will start supplying your gas and electricity, thus helping to you submit accurate meter readings in the future.
Online account support – 0800 316 9331
Contact Npower for technical support with your online account by calling their freephone helpline number 0800 316 9331 free of charge. By way of example in case you have forgotten your username or password you are able to phone their handy customer treatment staff who will assist you by resetting these login details. Moreover if you are having trouble with paying your strength charges by card using their software you are able to phone this helpline to confirm that the payments have gone through. In the same way for anyone who is experiencing difficulties when submitting your meter readings through their website it is possible to phone this helpline for troubleshooting assistance.
Npower for Business – 0845 166 3360
Contact Npower on their own dedicated business phone number 0845 166 3360 for general enquiries about the electrical power source towards your premises, alternatively get in touch with this helpline 0845 166 3320 for support with your gas and heating system. If you want to get a quote for your personal company’s electricity requirements or to notify Npower that the business is moving location then be sure to examine the practical summary table below for the contact details you require. Bear in mind that their 0845 phone numbers are generally charged at a bigger fee than calls to community 01 and 02 numbers, plus phone calls from mobiles will typically cost substantially more.
Npower for Business phone numbers – full list
|Department||UK contact number|
|Customer services – electricity||0845 166 3360|
|Customer services – gas||0845 166 3320|
|Sales – small & medium businesses||0845 071 0613|
|Sales – large companies||0845 070 9494|
|Loss of supply||08701 611 030|
|Meter readings||0845 672 2755|
|Notify Npower you are moving premises||0845 166 3360|
Fuel emergencies – 0800 111 999
Phone the National Fuel Emergency helpline number 0800 111 999 without spending a dime to contact Npower when you smell fuel in your residence or suspect there is a carbon monoxide leak. You ought to open all windows to allow the gasoline to dissipate and leave your house as quickly as possible. A crew of Npower engineers will then attend as quickly as possible to ensure that your house is made safe. This freephone helpline is free of charge to connect with from all United kingdom landline and cell phones, lines are open 24 hours a day seven days a week so make sure you do not hesitate in calling this emergency number.
Report a power cut – 105
Contact Npower to report a power cut by calling the national electrical energy supplier phone number 105 which will help engineers to identify which substation is responsible for the outage or whether it is a problem that is only affecting your property. You may also call this helpline to find out how long it can take to restore power to your handle thus helping you to plan on your day and purchase appropriate tools such as torches.
Strength efficiency enquiries – 0800 0 2222 0
Phone Npower for free on their energy efficiency freephone contact number 0800 0 2222 0 to enquire about ways you may make your dwelling more ecologically pleasant, which in turn helps you to reduce the running costs with your house. One example is you’ll be able to phone this group to enquire about roof and loft insulation, and smart thermostat controls to only run heating when you need it. You’ll be able to connect with this workforce for impartial advice on energy efficiency in between 8am-8pm Monday-Friday and 8am-6pm Saturday.
Npower Contact Numbers – a short summary
|Customer services||0800 073 3000 & 0330 100 3000|
|Renew your tariff||0800 316 9044 & 0330 100 8634|
|Complaints – electricity & gas||0800 316 9328 & 0330 100 7516|
|Complaints – boiler & heating||0800 197 5442|
|Smart Meter enquiries||0800 980 9907|
|Switch your energy supplier to Npower||0808 156 0056|
|Online account support||0800 316 9331 & 0330 100 8601|
|Gas emergencies||0800 111 999|
|Report a power cut||105|
|Energy efficiency enquiries||0800 0 2222 0 & 0330 100 8620|
|Npower for Business – electricity customer services||0845 166 3360|
|Npower for Business – gas customer services||0845 166 3320|
|Npower for Business – small business sales||0845 071 0613|
|Npower for Business – large business sales||0845 070 9494|
|Npower for Business – report a loss of supply||08701 611 030|
|Npower for Business – submit a meter||0845 672 2755|
|Npower for Business – moving premises||0845 166 3360|
Alternative ways you are able to contact Npower
And offering a comprehensive range of telephone helplines you could also contact Npower by writing to their email and postal addresses, along with through their official profiles on popular social media websites.
Make sure you visit the Npower “contact us” website and follow the appropriate hyperlinks if you need to ship an email to their customer service team, here you’ll also find live chat options together with answers to frequently asked questions (FAQs).
When you would prefer to write a letter to Npower you’ll want to ship it to their customer service postal handle in Burton on Trent, having said that attempting to contact them using this method will almost certainly be slower than contacting or emailing their staff members.
PO Box 7760,
Burton on Trent,
Check out Npower on social media
You could also reach Npower customer services by contacting them through their pages on social media websites, exactly where they also advertise their latest tariffs and premiums.