Tesco Contact Number: 08706451596
To contact a Tesco Customer Service advisor phone 0330 123 4055 at local rate or use Tesco’s main freephone contact number 0800 50 55 55.
Customer Services 08706451596
Call 0330 123 4055 (local rate) or freephone 0800 50 55 55 to contact the Tesco customer service team for general enquiries, complaints and to find the location and contact details of your nearest store. This line is open from 8am to 8pm Monday to Saturday (9am-6pm Sunday). Cost information for local rate and freephone numbers can be found in the Tesco Contact Numbers List at the end of this page.
Online contact forms for sending a message to Tesco customer services can be found at https://www.tescohelp.com/tesco/forms/cs_form.html
To contact Tesco regarding groceries call 0330 123 4040 or freephone 0800 323 4040 (Mon-Sat: 7am-11pm, Sun:10am-10pm). Use this number for queries about availability of food items in store/online, refund options, item prices, allergen information, payment options and other food-related enquiries.
Tesco Direct 08706451596
Phone 0330 123 4050 or freephone on 0800 323 4050 to contact Tesco Direct. This department focusses on Tesco non-food online shopping (electrical goods, household/furniture, clothing), so use this number for queries relating to delivery information, manage your orders, your delivery addresses and to manage your Tesco shopping account (lines are open 8am-11pm Monday-Friday, 8am-8pm Saturday and 10am-6pm Sunday).
To contact a Tesco Direct customer support advisor via live chat or by filling out an online form go to https://www.tescohelp.com/tesco/forms/direct_form.html . Further information, as well as ordering, can be found at the official Tesco Direct website at http://www.tesco.com/direct/ .
Contact the Tesco Clubcard team by using the phone number 0330 123 1688 or the freephone number 0800 591 688 (8am-8pm Mon-Fri, 9am-6pm Sat). Use this number for information regarding lost or damaged clubcards, changing your clubcard account details (such as name or address), forgotten clubcard password and missing clubcard points.
You can also fill out an online form to view/print out statements or vouchers, as well as request replacement clubcards, by going to: https://www.tescohelp.com/tesco/forms/clubcard_form.html . Furthermore you can write to Tesco Clubcard using the official postal address here:
TESCO SCO 5043,
Clubcard Boost 08706451596
Call contact number 0330 123 0707 to phone the Clubcard Boost department of Tesco Clubcard, alternatively freephone on 0808 100 0707. These numbers can be used to find information on how to convert your Tesco Clubcard points into rewards, how to order Clubcard Boost vouchers, and delivery information on your Clubcard Boost Vouchers.
Alternatively use the official postal address to write to Clubcard Boost:
Tesco Clubcard Boost,
PO Box 654,
F&F Clothing 08706451596
To contact the F&F clothing department of Tesco, call 0330 123 4070 or phone 0800 323 4070 (freephone line). Phone these numbers for any queries regarding Tesco clothing orders, including stock availability, order information, sizing information, school uniforms, offers and clearance details. Further information, as well as online ordering, can be found at the official F&F Tesco clothing website section at: http://www.tesco.com/direct/clothing/ .
F&F on Social Media
F&F clothing has a range of social media profiles please find links to their most popular social profiles below.
Wine by the Case 08706451596
Phone 0330 123 4080 or freephone 0800 323 4080 to contact the Tesco wine department. Utilise these numbers to find out how to order wines, payment and checkout information, your account information, details & updates on your wine case order and detailed delivery information.
Wine Advisors 08706451596
The phone number 0330 123 4080 and the freephone number 0800 323 4080 can both be used to contact a dedicated Tesco wine advisor. This is a free service (excluding cost of local rate call) which you can use for help finding the perfect wine for your event, dinner party, or simply the best wine to compliment your meal choice. All advisors are trained by the Wine and Spirit Education Trust (WSET), and can also be contacted by email at: email@example.com .
Technical Support 08706451596
Contact a technical support advisor by using the phone number 0330 123 4060 or freephone on 0800 323 4060. This number should be used if you need technical support for electronic goods bought from Tesco, including the Hudl tablet range. An official Tesco technical support form can also be found online at http://ttselectrical.custhelp.com/app/ask/ , which also allows you to select specific electrical departments for your enquiry.
Tesco Mobile General Enquiries 08706451596
For general Tesco Mobile help, use the phone number 0345 301 4455 (or simply dial 4455 from your Tesco Mobile phone) to contact a customer service advisor. This number should be used if you are not sure which specific Tesco Mobile department to contact, as well as for account information, problems with your Tesco Mobile phone, general price queries and new phone information. Calls to the Tesco Mobile team cost up to 12p per minute (more if using mobile phone, free minutes included in inclusive packages may count toward call) and lines are open 8am-9pm Monday-Friday, 8am-8pm Saturday and 10am-6pm Sunday.
If you require Tesco Mobile’s live chat support service, this can be accessed from http://www.tescomobile.com/contact-us. You can also use email to contact Tesco Mobile by filling out a form at http://www.tescomobile.com/contact-us/email (this is recommended for urgent queries which require sorting within 24 hours). Tesco mobile also has a customer care team based on Twitter, which can be found at https://twitter.com/tescomobilecare .
Tesco Mobile All popular helplines
Customer Care 0345 301 4455 (or dial 4455 from a Tesco Mobile phone)
Pay Monthly Upgrades 0800 030 4422 (or dial 4422 from a Tesco Mobile phone)
Pay Monthly Sales 0800 433 4990
Pay as you Go 0800 323 4050
Pay as you Go Top-Ups 4444
Pay as you Go Show Balance *#10#
Tesco Bank Contact Numbers
Tesco offer a wide range of financial services under the Tesco Bank brand, including debit/credit cards, current accounts, savings accounts, insurance and mortgages. Contact details for each of these services are provided in this section, as well as how to get in touch with specific departments within these services. Tesco Bank customer service lines are open 24/7, and technical helplines are open Monday-Sunday 8am-10pm, calls are charged at a local rate (up to 12p from landlines, 3p-45p from mobiles minutes may be included in inclusive minutes tariff) unless otherwise specified.
Visit the official Tesco Bank website http://www.tescobank.com/help/contact-us/ for further contact details. Tesco Bank services and help can also be contacted via social media at:
Tesco Credit Cards 08706451596
Contact the Tesco credit card customer service team by using the number 0345 300 4278. Phone this number for general credit card queries and to be redirected to a specific credit card department (contact details for each department can be found below). This number is open 24 hours, 7 days per week and is charged at the local rate. If you are using a Minicom (textphone) phone, use the phone number 0345 671 0676.
All helplines for Tesco Credit Card customers
Lost or Stolen Credit Card (UK) 0345 300 4278
Lost or Stolen Credit Card (Overseas) +44 1268 50 80 27*
Apply for a Credit Card 0345 300 4278
You can also apply for a Tesco credit card online at http://www.tescobank.com/credit-cards/
Online Banking / App (Mobile Banking) Help 0345 300 3511
Minicom (Textphone) Number 0345 671 0674
Typetalk Number 18001 0345 300 3511
Payment Protection Insurance Claim 0344 543 1036
Card Protection Plan** 0344 848 2914
Identity Protection (Claims & Queries)** 0344 848 4277
Customers in Financial Difficulty 0345 301 4971
An online financial difficulty help page can be found at http://www.tescobank.com/help/financial-difficulty/
* International rate telephone line, costs will vary
** Use these numbers only if you have a Identity Protection policy with CPP
Write to Tesco Credit Card using the official postal address:
Tesco Bank Credit Card Operations,
PO Box 27028,
Tesco Current Accounts 08706451596
Contact Tesco Current Accounts by telephoning 0345 835 3353 (phone line open 24/7, calls charged at local rate, if using a Minicom (textphone) phone please use 0345 366 6471). This number should be used to access general customer service information regarding Tesco current accounts. To contact specific departments within Tesco current accounts use the contact numbers below.
All phone numbers for Tesco Current Accounts
Tesco’s Bank’s basic customer service helplines are open 24/7, and technical helplines are open 8am to 10pm every day. Calls to all 03 numbers are charged at a local rate and are compatible with inclusive free minutes allowances.
Suspected Account Fraud & Lost/Stolen Credit Card (UK calls) 0345 835 3353
Suspected Account Fraud & Lost/Stolen Credit Card (International calls) +44 141 278 6081
Online/Mobile Banking Assistance 0345 300 3511 (0345 671 0674 on Minicom/textphone; 18001 0345 300 3511 if using Typetalk)
Customers in Financial Difficulty 0345 301 4971 (http://www.tescobank.com/help/financial-difficulty/)
International call costs naturally apply when phoning from overseas.
Tesco’s postal address for Current Account related enquiries is:
PO Box 17430,
Note that you should not use this address if you are depositing a cheque by post.
Further information including useful answers to FAQs can be found on the Contact Us page of Tesco Bank’s official website: http://www.tescobank.com/current-accounts/contact-us/
Tesco Bank Savings & Clubcard Plus 08706451596
To contact Tesco Bank Savings and Tesco Bank Clubcard Plus services use the phone number 0345 678 5678. If using a Minicom (textphone) please call 0345 671 0672, or if using Typetalk call 18001 0345 678 5678. These numbers can be used to contact a customer service advisor with regards to general customer service queries about the savings products offered by Tesco Bank, and for Clubcard Plus information (for contact details for individual departments, see the list below). All Tesco Bank Savings & Clubcard Plus calls are charged at a local rate unless highlighted, customer service lines are open 8am-10pm Monday-Friday, 9am-5pm Saturday-Sunday, technical helplines are open 8am-10pm 7 days a week.
Tesco Bank Savings & Clubcard Plus Phone Numbers
Apply for Savings Account 0345 678 5678
You can also apply online for a Tesco Bank savings account by visiting their website at http://www.tescobank.com/savings/
Stolen/Lost Card or Suspected Savings Account Fraud 0345 678 5678
Online Banking/Mobile Banking App Help 0345 300 3511
Textphone (minicom) 0345 671 0674
Typetalk 18001 0345 300 3511
Tesco Loans 08706451596
To contact Tesco Loans (Tesco Bank) phone 0345 600 6016. Use this number to contact a Tesco Loans customer service advisor for help and information on their loans, and to apply for a loan (online applications can also be made via the official Tesco loans website: http://www.tescobank.com/loans/). Use the alternative numbers 0345 671 0675 if using a Minicom (textphone) and 18001 0345 600 6016 if using Typetalk. These phone numbers are available 8am-8pm Monday-Friday and 9am-5pm Saturday-Sunday.
If you are in financial difficulty then contact 0345 301 4971 to speak to a dedicated advisor.
Tesco Bank Mortgages 08706451596
Phone 0345 217 2050 to contact a Tesco mortgage advisor (0345 055 0607 if using Minicom (textphone) services). This number can be used for customer service advice and help for the wide range of mortgage products offered by Tesco, and can also be used to apply for a mortgage. Online applications for Tesco Bank mortgages can also be made through the official website: http://www.tescobank.com/mortgages/ . Tesco mortgage phone numbers are open Monday-Friday 8am-9pm and 9am-4pm on Saturday (closed Sunday).
Tesco Travel Money 08706451596
Call Tesco Travel Money (Tesco Bank) on the contact number 0845 366 0103 for information on placing an travel money order, including current exchange rates (calls cost 2p per minute). To query an existing Tesco Bank travel money order however use 0345 366 0103 (local rate phone line). If using Typetalk services then add 18001′ before the desired number. Lines are open 24/7 (may vary under exceptional circumstances and on bank holidays).
Tesco Car Insurance (Standard) 08706451596
For queries, advice and information on your Tesco Bank car insurance policy contact 0345 246 2895 (or call 0113 209 3098 if calling from a mobile phone). Tesco car insurance policies are wide ranging and suitable for a huge demographic of drivers, hence information on how to make a claim for your specific insurance underwriter and how to complain are covered in separate sections below. All Tesco Bank car insurance numbers are charged at a local rate (up to 12p from landlines, 3p-45p from mobiles, minutes may be included in inclusive minutes tariff) unless stated otherwise. Lines are open Monday-Friday 8am-9pm and Saturday-Sunday 9am-5pm.
Get a Tesco car insurance quote 0345 366 8631
You can also get a car insurance quote online from the official Tesco car insurance website: http://www.tescobank.com/car-insurance/
Key Cover Claims 0345 366 0228
Breakdown Assistance 0800 003 001 (Freephone number)
Tesco Car Insurance how to make a claim
Contact your Policy Underwriter
|Policy Number||Underwriter||Contact Number|
|Ends with a letter||Tesco Underwriting Ltd||0345 677 3377*|
|Starts with 10||Sabre Insurance Company Ltd||0345 678 4444|
|Starts with 615||Covea Insurance Plc (formerly Provident Insurance Plc)||0345 678 2222*|
|Starts with 3V||Aviva Insurance Ltd||0345 030 7373*|
|Starts with 4669629L||AXA UK Plc||0345 504 5389|
|Starts with R3121||Zenith Insurance Plc||0330 024 0014|
Contact your Optional Extras Underwriter
|Tesco Glass Line(Provided by National Windscreens)||0345 677 8888|
|Motor Legal Protection (Tesco Legal Guard)||Use the above Policy Underwriter’ table to contact your particular car insurance provider|
|RAC Breakdown Assistance||0800 003 001 (Freephone number)|
|Key Cover||0345 366 0228|
|Upgraded Courtesy Car Cover||Use the above Policy Underwriter’ table to contact your particular car insurance provider|
|Driver Injury Cover||0345 300 0680 (you must phone your motor policy provider before ringing this number)|
Tesco Car Insurance how to make a complaint
|Underwriter||Contact number||Postal Address|
|Motor Legal Protection (Tesco Legal Guard)||0345 677 3377||Customer Relations Manager, Freepost RSJB-RYLK-JKUX, Tesco Bank Complaints, PO Box 277, Newcastle Upon Tyne, NE12 2BU, United Kingdom.|
|Tesco Glass Line||0345 677 3377||Customer Relations Manager, Freepost RSJB-RYLK-JKUX, Tesco Bank Complaints, PO Box 277, Newcastle Upon Tyne, NE12 2BU, United Kingdom.|
|RAC Breakdown Cover||0800 015 6836 (for Euro Plus Cover call 0800 015 6837)||Tesco Breakdown Customer Care, RAC Motoring House, Great Park Road, Bradley Stoke, Bristol, BS32 4QN, United Kingdom.|
|Key Cover||0345 366 0228||Complaints, Keycare, 2-3 Quayside House, Quayside, Salts Mill Road, Shipley, West Yorkshire, BD18 3ST, United Kingdom|
|Upgraded Courtesy Car Cover||0345 677 3377||Tesco Underwriting, Floor 2, Q8 Quorum Business Park, Newcastle Upon Tyne, NE12 8BU, United Kingdom|
|Driver Injury Cover||0345 300 0680||Tesco Underwriting, Floor 2, Q8 Quorum Business Park, Newcastle Upon Tyne, NE12 8BU, United Kingdom.|
For complaints relating to Tesco Bank’s car insurance customer service call 0345 366 1309 (or phone on 0113 820 9992 if using a mobile).
To make a customer service complaint via post write to Tesco Bank using the postal address:
Customer Relations Manager,
Tesco Bank Complaints,
PO Box 277,
Newcastle Upon Tyne,
Tesco Young Drivers’ Box Insurance 08706451596
If you have a Young Drivers insurance policy call 0330 022 2202 to contact Tesco for information on available policies, details of your policy and any additional add-on extras. You can also phone this number to get a quote for your insurance (visit the official Tesco young drivers’ website at http://www.tescobank.com/car-insurance/young-drivers/index.html to get a quote online). The list below shows how to resolve specific enquiries such as how to make a claim and box installation. Lines are available between 8am-8pm Monday-Friday, Saturday 9am-4am and Sunday 10am-4pm and are charged at the local rate (maximum of 12p from landlines, 3p-45p from mobiles, minutes may be included in inclusive minutes tariff)
Further helplines for Tesco Young Drivers’ Box Insurance
Make a Claim (if in doubt on what category your claim comes under, use this number) 0330 022 2525
Make a Windshield Claim 0330 022 9449
Young Drivers’ Breakdown Assistance 0333 202 1897
Key Cover Claims 0345 366 0228
Box Installations 0121 332 1220
Complaints about Tesco Bank Young Drivers’ Insurance 0330 022 2202
Tesco Home Insurance 08706451596
For Tesco Bank Home Insurance policy and add-on queries phone 0345 246 2904 from a landline or call 0113 209 3099 from a mobile phone. Customer service advisors on this line can assist you with general enquires or if you are unsure of which department is needed. To get a Tesco Home Insurance quote call 0345 366 8632 or go to their website at http://www.tescobank.com/home-insurance/ . For details on how to make a claim/complaint, please consult the lists below. Claims lines are open 24/7, query and complaint lines are open 8am-9pm Monday-Friday, 9am-5pm Saturday-Sunday. All lines are charged at UK local rates.
Tesco Home Insurance Claims
Consult your policy schedule to identify your underwriter and policy number.
|Tesco Underwriting Ltd||0345 677 7222|
|AXA Insurance UK plc||0330 024 0387|
|Towergate Underwriting Group Ltd||0330 123 5543|
|Royal & Sun Alliance Insurance plc||0345 078 7535|
|Legal & General Insurance Ltd||0345 070 1307|
Tesco Home Insurance Home Emergency & Family Legal Guard Claims
|Claim Type||Insurance Provider/Line Type||Contact Number|
|Home Emergency cover claims||Tesco Bank Home Insurance||0330 123 1963|
|Home Emergency cover claims||Finest Home Insurance||0330 123 1964|
|Family Legal Guard||Legal Helpline||0345 120 1342|
|Family Legal Guard||Claims Line||0345 120 1339|
Home Insurance Complaints about Claims
To make a complaint about your Tesco home insurance claim, phone the number specific to your policy underwriter (found on your schedule).
|Underwriter||Contact number||Postal Address|
|Tesco Underwriting Ltd||0345 677 7222||Tesco Bank, PO Box 591, Eastleigh, SO50 0HH, United Kingdom.|
|AXA Insurance UK plc||0330 024 0387||Axa Insurance, PO Box 300, Lancaster, LA1 1GB, United Kingdom.|
|Towergate Underwriting Group Ltd||0330 123 5543||Towergate Insurance, PO Box 300, Lancaster, LA1 1GB, United Kingdom.|
|Royal & Sun Alliance Insurance plc||0345 078 7535||Customer Relations Team, PO Box 2075, Livingston, EH54 0EP, United Kingdom.
Official email address: firstname.lastname@example.org
|Legal & General Insurance Ltd||0345 070 1307||Legal & General, PO Box 1429, Birmingham, B5 4UT, United Kingdom.|
To make a complaint regarding your Tesco Home Insurance policy (non-claims) then phone the official complaints department on 0345 366 1310, or 0113 820 9993 if using a mobile. To write, use the following postal address:
Customer Relations Manager,
Tesco Bank Complaints, P.O. Box 277,
Newcastle Upon Tyne,
Tesco Pet Insurance Contact Number 08706451596
Phone Tesco Pet Insurance customer services using the number 0345 078 3895. Tesco Bank offers several pet insurance policies depending on level of coverage and type of animal, and information relating to the range of policies, prices and changes to your policy should be directed to this number (use the freephone number 0800 300 836 if using a Minicom (textphone) service). Consult the summary below for specific department contact details. Calls are charged at standard UK local rates. Non-claim lines open Mon-Fri 8am-8pm, Sat 9am-5pm, and Sun 10am-5pm
New Pet Insurance Customers 0345 078 3878 (you can also get a quote from the offical Tesco Pet Insurance website at: http://www.tescobank.com/pet-insurance/ )
Make a claim 0345 078 3860
Visit http://www.tescobank.com/pet-insurance/making-a-claim/ for further details on how to claim and important information on what is covered by your Tesco pet insurance policy
Claims number open Mon-Fri 8am-8pm and Saturday 9am-5pm (closed Sunday)
Tesco Travel Insurance Phone Number 08706451596
To contact Tesco Travel Insurance customer services use the phone number 0345 293 9475. This number will direct you through to general Tesco Bank travel insurance queries and information, and these customer service representatives will direct you to where you need to go. You can also use this line to update your policy with a new medical condition. For a detailed list of Tesco travel insurance contact numbers, see below. Emergency lines and claim lines are open 24 hours per day, 7 days a week. Non-claims lines (such as the customer service line above) are open 8am-8pm Mon-Fri, 9am-4pm Sat and 10am-5pm Sun. 0345 numbers are charged at local UK rates, international line (*) costs will vary.
Tesco Travel Insurance Contact Numbers List
New customers/Get a Tesco travel insurance quote 0345 293 9474
Claims hotline 0345 677 7555
24 hour medical emergency helpline (from within USA and Canada) 011 23 8064 4633*
24 hour medical emergency helpline (from inside Europe and any other country excluding USA and Canada) +44 23 8064 4633*
Renew your policy 0345 293 9476
You can also write to Tesco Travel Insurance using the postal address:
Tesco Travel Insurance,
Trentham Lakes North,
Stoke on Trent,
Tesco Life Insurance Phone Number 08706451596
Contact Tesco Life Insurance by ringing 0800 015 7586 for queries on new policies and customer service advice. For existing policies, including how to make a Tesco Life Insurance claim, check your policy document for your provider, then see the table below.
|Policy provider||Policy Date||Contact number||Line Availability||Postal Address|
|Aviva||16th September 2012-onwards||Claims: 0800 015 1142
Non-claims: 0800 302 9604
|Claims: 8am-8pm Monday- Friday, 8:30am-5pm Saturday, 10am-4pm Sunday
Non-Claims: Monday to Friday 8am-8pm and Saturday 9am-2pm
|Tesco Bank Life Insurance, PO Box 520, Norwich, NR1 3WG, United Kingdom.|
|Friends Life/Friends Provident||4th December 2009-15th September 2012||0800 917 9566||Monday-Friday 8:30am-6pm||Tesco Life Insurance, Friends Life, PO Box 1550, Salisbury, SP1 2TWM, United Kingdom.|
|Countrywide Assured plc (formerly Protection Life/Direct Line Life)||15th February 2006-3rd December 2009||0345 300 4550*||Monday to Friday 9am-5pm||Tesco Life Insurance, Countrywide Assured Plc, PO Box 2923, Romford, RM7 1PE, United Kingdom|
|Norwich Union||Taken out on or before 14th February 2006||0800 068 6800||Monday to Friday 8am-8pm Saturday 9am-5pm||Tesco Bank, PO Box 569, Norwich, NR1 3XX, United Kingdom.|
0800 numbers are freephone numbers (free to call from any UK phone).
0345 numbers are charged at local UK rates up to 12p from landlines, up to 45p from mobiles, and minutes can be free under inclusive free minutes tariffs.
Important Tesco Contact Numbers
|Department||Contact Number*||Freephone Number**|
|Customer Services||0330 123 4055||0800 50 55 55|
|Groceries||0330 123 4040||0800 323 4040|
|Tesco Direct||0330 123 4050||0800 323 4050|
|Clubcard||0330 123 1688||0800 591 688|
|Clubcard Boost||0330 123 0707||0808 100 0707|
|F&F Clothing||0330 123 4070||0800 323 4070|
|Wine by the Case||0330 123 4080||0800 323 4080|
|Wine Advisors||0330 123 4088||0800 323 4088|
|Technical Support||0330 123 4060||0800 323 4060|
|Tesco Mobile General Enquires||0345 301 4455 (or call 4455 from your tesco mobile)||NA|
|Tesco Mobile Pay Monthly Upgrades||(see right)||0800 030 4422 (or call 4422 from your Tesco Mobile)|
|Tesco Mobile Pay Monthly Sales||(see right)||0800 433 4990|
|Tesco Mobile Pay As You Go||(see right)||0800 323 4050|
|Tesco Credit Card (Tesco Bank)||0345 300 4278||NA|
|Tesco Current Accounts (Tesco Bank)||0345 835 3353||NA|
|Tesco Savings (Tesco Bank)||0345 678 5678||NA|
|Tesco Loans (Tesco Bank)||0345 600 6016||NA|
|Tesco Mortgages (Tesco Bank)||0345 217 2050||NA|
|Tesco Travel Money (Tesco Bank)||0845 366 0103***||NA|
|Tesco Car Insurance (Standard) (Tesco Bank)||0345 246 2895 / 0113 209 3098 (mobile)||NA|
|Tesco Young Drive|