Child Guidance Company (CSA) Contact Number: 08706451521

Contact the child Assistance Company (CSA) on 0843 506 0461 or phone their telephone number 0345 713 3133 to control your existing baby servicing case and also to report a modify in the instances.

CSA Helpline – 08706451521

Phone the CSA helpline by contacting the local-rate contact number 0345 713 3133 to inform them about a alter with your situation that will have an effect on your child upkeep payments, such as a alter with your wage or a alter within the number of evenings the little one spends with possibly guardian. It is best to also phone this number when you have an current CSA circumstance however , you would like to dispute parentage by going through a DNA take a look at. Furthermore you need to phone them to close your scenario if your boy or girl isn’t any for a longer time suitable to obtain boy or girl maintenance payments or when you have reconciled together with the other mum or dad and so no longer need to use the CSA’s services. You ought to call the kid Aid Agency on their own helpline 0345 713 3133 should you put in place your case in advance of March 2003, nevertheless for those who setup your child routine maintenance situation right after this day it will usually be quicker to contact your regional CSA office environment specifically by making use of the phone number for your personal region with this handy listing:

CSA Regional Workplace Phone Numbers

Region CSA Contact Number Textphone Number
Wales & North-West England 0345 609 0082 0345 713 8099
Scotland & North-East England 0345 609 0042 0345 713 6804
The Midlands 0345 609 0062 0345 713 1707 & 0845 713 1707
Northern Ireland & Eastern England 0345 609 0092 0345 713 2243
South-East England 0345 609 0052 0345 713 4700
South-West England 0345 609 0072 0345 713 7217

New Boy or girl Routine maintenance Circumstance – 08706451521

Call Boy or girl Upkeep Options for free on their own freephone contact number 0800 083 5130 to set up a new financial arrangement with your estranged partner as the child Assist Agency (CSA) no more handle new baby aid cases. Useful advisors will answer to your general enquiries as to how you can make boy or girl maintenance payments and also to make a payment schedule that is most beneficial for both parents as well as the child involved. You can also set up a new kid routine maintenance situation by contacting 0843 506 0461 which is charged at 7p per minute plus your standard landline connection fee.

If you would prefer to correspond together with the CSA about a new baby maintenance circumstance in Welsh then please phone their dedicated Welsh language helpline 0800 408 0308 to arrange a new circumstance. Ffoniwch y CSA ar eu llinell gymorth yn yr iaith Gymraeg 0800 408 0308 i sefydlu achos cynhaliaeth plant newydd.

CSA Appeals – 08706451521

Contact the CSA by contacting their main phone number 0345 713 3133 if you believe you are paying too much boy or girl routine maintenance or by contrast in the event you believe the other father or mother is not paying enough to help your child. You must call this number first in order to start your appeal and get a ‘mandatory reconsideration’, which means the CSA will examine why you think their decision is unfair and decide whether to alter it.

When you are unhappy together with the solution that they offer you can then refer your case to the independent tribunal who will review your situation in court. In order to get this tribunal to examine your dispute while using the CSA you’ll want to download and fill out the SSCS2 form from the Department of Work & Pensions, then send it to the postal address below that is appropriate for where you are while in the UK.

Appeals address for England & Wales
HMCTS SSCS Appeals Centre,
PO Box 1203,
Bradford,
BD1 9WP,
United Kingdom.
Appeals address for Scotland
HMCTS SSCS Appeals Centre,
PO Box 27080,
Glasgow,
G2 9HQ,
United Kingdom.

Complaints – 08706451521

Call the CSA on their official phone number 0345 713 3133 to contact an advisor in order to make a complaint about their service and how they have treated you. You’ll want to call this number in the event you believe you haven’t been kept fully informed about a decision that has affected your child upkeep payments or for those who want to complain about a specific member of staff. Immediately after contacting the CSA you feel that they have not resolved your complaint in a satisfactory manner you should contact the Independent Scenario Examiner (ICE) by calling their local-rate telephone number 0345 606 0777 to escalate your complaint.

Employer Services – 08706451521

Contact the CSA on their own telephone helpline number 0345 713 6010 for those who are an employer and you would like assistance on making kid servicing deductions from your employee’s pay. Additionally you must phone this number should your employee is in a dispute with their estranged partner about their wage amount so that you can confirm the correct amount to the CSA. When you are hard-of-hearing or have a severe speech impediment you can call the CSA applying their employers textphone number 0345 713 8924.

Important CSA Phone Numbers

Department Phone Number
General enquiries & existing cases 0345 713 3133
New child maintenance cases 0800 083 5130 & 0843 506 0461
Employer services 0345 713 6010

Alternative ways to contact the child Aid Company (CSA)

The CSA recognises that many parents are simply too busy to be sat on hold for ages waiting for an advisor to become available, therefore they offer a number of regional email & postal addresses to help you contact them as quickly as possible.

Email Addresses

You can email the CSA to update them on a change as part of your personal situation which will influence the amount of money you provide & get through the kid upkeep system by making use of the official online contact for the regional office as part of your area which are helpfully provided below. In the event you are unsure of which regional business office you should contact you can enter your postcode on their valuable office finder www2.dwp.gov.uk/csa/v2/en/setup/apply-by-telephone.asp to find the appropriate business office for your enquiry.

Online contact form for Wales & North-West England
www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=birkenhead
Online contact form for Scotland & North-East England
www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=falkirk
Online contact form for the Midlands
www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=dudley
Online contact form for Northern Ireland & East England
www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=belfast
Online contact form for South-East England
www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=hastings
Online contact form for South-West England
www2.dwp.gov.uk/csa/v2/en/contact/south-west.asp

Postal Addresses

You can also write to your regional Little one Help Agency place of work applying the freepost postal addresses below for general enquiries, to make a query an current case and to notify them in writing that your instances have changed which will influence either kid maintenance payments. Additionally you can send them documents that are relevant to a dispute with your estranged partner, for example you can send a copy of your annual tax statement to confirm your wage or documents which would dispute your parentage for example a DNA result.

Postal address for Wales & North-West England
Freepost RTGJ-CERZ-LRSS,
Baby Guidance Company 5,
Post Handling Site B,
Wolverhampton,
WV99 1GH,
United Kingdom.
Postal address for Scotland & North-East England
Freepost RTGJ-RHTA-EAAB,
Boy or girl Help Agency 3,
Mail Handling Site A,
Wolverhampton,
WV98 1SG,
United Kingdom.
Postal address for the Midlands
Freepost RTGE-ZHHC-SXKE,
Boy or girl Aid Agency 1,
Post Handling Site B,
Wolverhampton,
WV99 1ED,
United Kingdom
Postal address for Northern Ireland & Eastern England
Freepost RTGJ-LSZK-GAET,
Kid Assistance Company 6,
Mail Handling Site A,
Wolverhampton,
WV98 1SH,
United Kingdom.
Postal address for South-West England
Freepost RTGH-CAJR-AKJJ,
Youngster Guidance Company 4,
Mail Handling Site A,
Wolverhampton,
WV98 1QL,
United Kingdom.
Postal address for South-East England
Freepost RTGJ-ZCRR-KKKZ,
Baby Help Company 2,
Post Handling Site B,
WOLVERHAMPTON,
WV99 1NE,
United Kingdom.